Mona Monsef

We are solving problems every day but are we taking the right steps in the problem-solving process? Do we even have a process? In this article, I introduce a four-step problem-solving process to dive deeper into identifying the real user problem and defining a problem statement that is robust.

Jumping to the solution too quickly can lead to solving the wrong problem

1- Get The Initial Problem Statement


Mona Monsef

NYC based Product Designer & UX Researcher |

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