How Design Choices Can Fail The User?

The countdown timer shows time left to “silence of 176 passengers in the Ukrainian Flight”

Is this a user failure?

What I have learned as a product designer over the past few years is that when a Human Computer Interaction (HCI) fails it is often the User Experience (UX) Design that failed and not the user themself. Yet it is always easier to blame human than the technology or the design!

Was using a countdown a right choice?

Concept of Tragic Design

Based on his talk there are four types of harms that a design could bring to the users; Physical , Emotional , Exclusion, and Injustice.

Examples of how Facebook’s Year In Review disappointed and failed users

No one is to blame

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